Five Lessons Learned in 10 Years of Experience:
- Invest in doing it right
- Culture matters
- Leaders need to lead
- Create a culture of psychological safety
- Sustain new habits with group coaching from certified coaches with proven experience
Many years ago Abraham Maslow showed that adult learning is very different from the way children learn.
Adults need to go through four phases:
- unconscious incompetence where they discover that they don’t know how to do what they think they do;
- conscious incompetence where they are aware of their deficiency;
- conscious competence where they have to work very hard and practice their new competence;
- and finally, unconscious competence where they can perform their new skill without thinking about it.
Maybe something like this illustration of the four stages of skill mastery:
At the end of our course, we ask our participants to mark where they started and where they are now. The majority have moved to conscious competence. Moving further requires consistent and regular practice. This transition is very challenging.
Individual and group coaching is crucial in supporting this final transition. Coaching assures that progress and personal growth to unconscious competence continue.
We have learned a great deal from the work we have been doing over the past ten years. We welcome the opportunity to talk with you about our experience with a free consultation.
If you are looking for ways to give your physicians and clinical staff the sustainable skills they need to be effective team leaders in today’s changing world, reach out to us today.